Return | Cancellation Policy

Return | Cancellation Policy: 

ALL SALES ARE FINAL. In the very unlikely event that you receive a factory defective item, you may return for a replacement or exchange within 7 days from original ship date.

Everything must be returned by the 7th day from shipment under the above return policy. Item/s returned are subject to an inspection/testing period conducted by either an authorized service center or by TechGear MNL. We reserve the right to refuse return or exchange for items that are not determined as factory defective by the manufacturer or TechGear MNL. Shipping is non-refundable. If you are sending your order back for a return, you must ship the products to TechGear MNL in its original packaging with complete accessories and bundles, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. 

Pre-ordered Items:
Items pre-ordered shall be fulfilled by TechGear MNL in two weeks at the minimum. Pre-ordered items cannot be cancelled and payments are non-refundable as these are processed within the day of order to lessen the waiting time.